Stiel and Steadman Service Solutions addresses the emotional components of navigating the various aspects of working with customers. 

In addition to the emotional connections and personal skills involved, the core skills of communication, listening, questioning, and problem-solving give participants a tool belt filled with the skills necessary to deliver a consistent, quality, memorable experience.   

We inspire, educate and demonstrate how you can take your organization to the next level through service excellence delivered by the heart. 

One of our Service Solutions specialities is the understanding of Luxury.  We define what Luxury Service is and take you through the senses of Luxury to assist you in the ability to provide memorable Service LOVE to this clientele. Stiel & Steadman teaching method applies all adult learning principles being highly interactive which includes dyads, triads and role plays.

Whether we are conducting professional development training for elite advisors or holding a private workshop for a prominent family business, we integrate real life experience from a combined century of experience in the field with a proven process that leads to success, and a compassionate approach that takes the needs of all involved into consideration. The end result is a road map that can help you navigate the journey ahead and the knowledge that the professionals you need will stand beside you at every turn.